Huboo

Our standard CSV order import file template does not support creating order for Huboo Bundle listings.

If you need to create orders manually via CSV for Huboo Bundle listings, you must use our Bundle-Compatible CSV Order Import File template HERE. 

To create orders via CSV for non-Bundle, standard Huboo Listings, you must use our standard CSV Order Import Template File. You cannot mix orders for Huboo Bundle Listings and standard Huboo Listings within one CSV file.

Complete the file using the guidelines below and in the column header notes in the template file

• Save/export the file as a .csv file
• Import the file to Huboo using the instructions in this article

Using the file to create orders for Huboo Bundle Listings

To create orders for Huboo Bundle listings using this file, follow the steps below;

• In the "SKU" field, simply enter "Bundle"
• In the "Bundle SKU" field, enter the SKU you assigned to your Huboo Bundle at https://client.huboo.uk/bundle

Data Validation

The template file includes a series of validations to ensure you enter correctly-formatted data. 

If the data you enter breaches any of these validations, the cell will highlight red. Notes for each column are provided in the hover-over on the column headers and explained in full detail below.

If you intend to copy and paste data into the template file, please ensure you use "Paste values only" (right click. click 'Paste special' then click "Paste values only" from the sub-menu: 

Not using "Paste values only" will result in the validation rules in the cells being over-written.

NB: You cannot import orders for Bundle Listings via CSV - you should import them as individual rows per each SKU in the bundle. Contact your Client Success Manager if you need help with this.

Importing Your Completed File

Once you've completed your file ready for import and have checked all details are correct and meet our validation criteria (see below for complete details), you can import this using the "Sales" section of your dashboard

• Log into your Huboo dashboard
• Click the "Sales" menu link in the sidebar navigation and click "Add Manual Order" from the drop-down menu

• To the right hand side of this page you’ll find a "Multiple/Batch Upload" button

• You will find our CSV uploader in this page. Use the ‘Choose File’ button to select your CSV file from your device and click "Upload" on the right hand side of the page:

• Once uploaded, you’ll be taken to an upload report page.

If there are any errors with your file, they will be detailed here. If there are no errors, your orders should appear within your ‘Sales’ tab shortly (please allow up to 15 minutes for this to take place). 

If you try to upload an order with an SKU that does not correlate to any of your "Listings with Huboo" the order line for that SKU will fail to import. 

Please note that if any items within your csv are out of stock the respective orders for these items will appear in your ‘Sales Not With Huboo’ tab.

It is important you allow at least 15 minutes between uploading the file and expecting the orders to appear in your ‘Sales With Huboo’ tab.

IF YOU ARE CONCERNED THE IMPORT HAS NOT WORKED DO NOT TRY TO RE-UPLOAD THE FILE - raise a ticket with for our technical support team.

Template Contents and Validation Rules Explained

ISO country code taxonomy list

STATE SELECTION : Canada, USA & Australia State Validation:

For Canada, Address Line 4 MUST match one of this list:

For Australia, Address Line 4 MUST match one of this list:

For United States, Address Line 4 MUST match one of this list:

Shipping Service Selection

Please see below a list of shipping service codes you should use to select the correct service from Huboo. These must be entered into the CSV file exactly as shown below (case and space sensitive)