FAQ
We offer Royal Mail 24 (same as first class), Royal Mail 48 (same as second class) and Special Delivery (by 1pm). We also offer Tracked services for Royal ...
Tue, 20 Feb, 2018 at 9:47 AM
It's entirely up to you as long as you select the Royal Mail postage options we will make it work! We charge you for Royal Mail 48 hour delivery as th...
Tue, 19 Sep, 2017 at 3:59 PM
Before agreeing to cancel with a buyer it is important first to cancel with huboo. This can be done very simply by clicking on 'Sales' finding th...
Mon, 24 Dec, 2018 at 8:06 AM
Yes, we automatically take care of that for you.
Sun, 9 Dec, 2018 at 10:02 AM
Yes, we can do this for you. This is a standard option that is available in your preferences section of your Huboo dashboard. We will only upload...
Thu, 20 Feb, 2020 at 4:47 PM
We can only fulfil your items when we have them in our warehouse and checked into our software. So what happens to the items when they are in transit to us?...
Sun, 9 Dec, 2018 at 10:03 AM
You can find a full price list here : https://www.huboo.co.uk/july-2020-pricing/ Please message us if you do not find a price that suits your busin...
Wed, 24 Jun, 2020 at 6:29 PM
We match both on the eBay Title and the eBay item number. If one changes then we update it. For this reason it is important if you Re-list an item then y...
Tue, 15 Jan, 2019 at 3:22 PM
Yes is the simple answer. This happens automatically - even if the same customer orders in two separate orders then we match orders on post code, name and ...
Tue, 22 Jan, 2019 at 6:43 PM
To connect linnworks : 1) Install the huboo app on your linnworks account (submit a ticket to obtain the private app link) 2) Create a new fulfilment ...
Wed, 20 Feb, 2019 at 5:16 PM