FAQ

How much does huboo cost? What are the prices?
You can find a full price list here :  https://www.huboo.co.uk/july-2020-pricing/ Please message us if you do not find a price that suits your busin...
Wed, 24 Jun, 2020 at 6:29 PM
Integrating Huboo With Shopify
Integrating Huboo With Shopify Huboo is a certified Shopify Partner and offers complete integration with Shopify stores. You can integrate as many Shopi...
Thu, 23 Apr, 2020 at 11:54 AM
What do I do about relisting items on eBay? How will you match my items?
We match both on the eBay Title and the eBay item number.  If one changes then we update it.   For this reason it is important if you Re-list an item then y...
Tue, 15 Jan, 2019 at 3:22 PM
Do you combine postage, or give discounts for multi-item orders?
Yes is the simple answer.  This happens automatically - even if the same customer orders in two separate orders then we match orders on post code, name and ...
Tue, 22 Jan, 2019 at 6:43 PM
How do I connect Linnworks? how does huboo work with Linnworks?
To connect linnworks : 1)  Install the huboo app on your linnworks account (submit a ticket to obtain the private app link) 2) Create a new fulfilment ...
Wed, 20 Feb, 2019 at 5:16 PM
Can I set up Amazon seller fulfilled prime with huboo?
Yes,  please contact us and we can set this up for you.  Please be aware that Amazon require the shipments sent fully tracked and 24 hours which can increas...
Fri, 22 Feb, 2019 at 7:06 PM
Can I set up products via a CSV file rather than from my sales channels?
Yes you can.  To upload products to huboo then please fill in the attached file and send to huboo.  Once we quality check the file then we can provide y...
Fri, 20 Mar, 2020 at 2:18 PM
How do I tell huboo what shipping methods or services to ship with?
We automatically map eBay and Amazon UK Royal Mail services so there is nothing to do. For other channels you will need to provide a list of the shipping s...
Thu, 1 Aug, 2019 at 8:31 PM
Does huboo come with tracking? do you update eBay, Amazon, Shopify and others with tracking?
Yes in most cases!  Free tracking (delivery confirmation) :  All our large letters, packets and parcels with a destination in the UK come with a del...
Wed, 7 Aug, 2019 at 2:45 PM
Can I personalise the pick sheet?
Yes - and it's easy and free of charge. Once you have registered with us simply send your dedicated Customer Success Manager an image of aspect rat...
Thu, 12 Mar, 2020 at 10:15 AM